30-Day 100% Money Back Guarantee
Our Mission is to make the return procedure as fast and easy as possible. We know that sometimes things don't go as planned and if for any reason you are not happy with the product that you purchased from CellPhone Trek, you're more welcome to return it within 30 days for a refund or an exchange. We apologize for any inconvenience and we'll provide help every step of the way. Please take the time to read carefully over our policies.
The Product that was purchased must be returned within 30 days of delivery. Original shipping cost are non refundable. Return shipping cost is the responsibility of the customer. If you have any questions regarding refunds please email or call us and we will be glad to assist you.
Cell Phone accessories may be returned for exchange within 30 days of delivery. If the exchange is for an item of greater value,an extra charge may apply to the credit card with the explicit permission from the customer. If the item that is being returned or exchanged is damaged, a restocking fee will apply. Merchandise generally will not be exchanged after 30 days. If you have any questions regarding Exchanges please email or call us and we will be glad to assist you.
A Return Fee may apply from 15% for opened or refused packages to 50% completely missing items of the original price and will be applied by subtracting the return fee from the refund. The return fee is determined by CellPhone Trek and it is not negotiable. If you have any questions regarding Restocking please email or call us and we will be glad to assist you.