UK Regulator Ofcom Reviewing Mobile Phone Contracts - January 03, 2013 Ofcom decided to review the mobile phone contracts in the UK after receiving a total of 1,644 complaints from mobile phone users for the period of September 2011 and May 2012. "This proposed change would address consumer concerns that it is unfair that providers are currently able to raise prices, while they themselves have little choice but to accept the increase or pay a penalty to exit the contract. Under the current rules, the exception is where a provider agrees that the price increase would be likely to cause ‘material detriment’." Ofcom would also expect mobile phone operator to be transparent about their price hikes so subscribers can make a sound choice when signining up for a contract. Featured Cell Phone News
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